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When opening TaxCalc on Mac systems - "TaxCalcHub is damaged and can't be opened."

Article ID: 3137
Last updated: 16 Jan, 2021

Some Mac customers have reported that when attempting to restart TaxCalc an Apple error message is returned stating that the TaxCalcHub file is damaged and should be deleted.

This is due to the security settings present on the Mac but should only affect older versions of OS.

This security setting can be amended by following the public guidance Mac installer is damaged and cannot be opened

Please note that your Apple password will not be displayed when entered into a Terminal window. If entered correctly the command will be executed if not you will be requested to re-enter the correct password.

Alternatively use this direct download link and select Replace if prompted. TaxCalc Mac V11.12.051. This workaround will allow TaxCalc to be reinstalled and open without further issue.

Article ID: 3137
Last updated: 16 Jan, 2021
Revision: 2
Views: 325
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