This knowledge-based article will assist with tax returns appearing blank and also start-up issues while operating on the CloudConnect.
Download the attached file, TaxCalcHub.desktop then copy it to your Linux Desktop
Note: If .download is automatically added to the end of the filename after downloading the file, resulting in the filename being TaxCalcHub.desktop.download then please delete the .download from the end of the filename before proceeding to perform the below steps:
Right Click the TaxCalcHub.desktop from your desktop
Select Properties > Permissions
Check the allow executing file as a program option
Close the TaxCalcHub.desktop Properties window
Edit the text file itself and amend the text highlighted (*DIRECTORY_NAME*) by the screenshot below to match your personal directory name. For example:
DISABLE_SANDBOX=1 /home/AaranSmith/TaxCalcHub/bin/TaxCalcHub
Path=/home/AaranSmith/TaxCalcHub
Save the changes and exit editing
Double click the TaxCalcHub.desktop desktop file from your desktop and the TaxCalc application should then load and display correctly.
Note: If TaxCalc doesn’t launch after performing the above steps, right click the TaxCalcHub.desktop file and click Allow Launching. Then double click the TaxCalcHub.desktop file and TaxCalc should then open and display returns correctly.