Article ID: 3255
Last updated: 21 Mar, 2024
Completing a backup ready for the migration to TaxCalc CloudConnect.Please note that if you believe you have more than one database (installations on different machines) with different client information on each one, then contact TaxCalc Support for further assistance clarifying. Do not complete the migration to cloud. TaxCalc CloudConnect is a product that will need to be purchased before being able to access the migration process. If this is a product that you are interested in purchasing, then please do contact the TaxCalc Sales team.
Starting the migration process to CloudConnect
Accessing the TaxCalc application post completion of the migration processIf you have not already set an admin password, you will be required to set one to enable access to your CloudConnect database. Note that when the migration has been completed, you will be faced with an information box that explains how to login for the first time.
While logged into the TaxCalc website > browse to My Account > Edit My Details > Edit Admin User Password. Here you will be able to set the admin user password to login to your TaxCalc CloudConnect database. If you encounter any issues regarding the migration process itself, then please do contact TaxCalc Support for further assistance.
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